What Are Managed Services?

Technology challenges can harangue the best of any business, frequently causing unneeded stress. But our team of experienced IT specialists acts as an extension of your team, working alongside to provide daily benefits and efficiencies.

Even if your company has an IT department, teaming with Central IT can ease day-to-day stressors while focusing on business. 

Managed services cover the various parts of an IT infrastructure, such as:

  • Cybersecurity.
  • Computers.
  • Data storage.
  • Mobile devices.
  • Printers.
  • Private servers.  

How Managed Services Benefit Your Company

No matter the size of your company, there are a number of benefits an experienced and skilled service provider such as Central IT can offer. Two frequently cited benefits are lower IT-related costs and improved security. Other benefits include:

  • Less downtime or time spent troubleshooting.
  • Scalable solutions designed to grow with your business.
  • Compliance burdens shift to the service provider.
  • Improved technology at a lower cost due to economies of scale. 
  • Around-the-clock monitoring for cybersecurity and network issues.

Why Companies Choose To Use Central IT’s Managed Services

The Current Support Queue Is Overwhelmed

Help or support requests happen no matter how big or small your company is. Whether the onus for answering the requests falls on one or five people, it may take time to clear the queue. Central IT can review the requests, determine whether there are areas to improve to reduce requests, and/or assist your IT team. 

Your Company Can’t Keep Up With New Hardware, Software & Subscriptions

New hardware, software, and/or subscriptions often seem like the solution to an issue. But, unless you have a clear grasp on the true IT infrastructure needs of the company, they usually add to the issue instead of solving it. The Central IT team takes a deep dive into the infrastructure, examines how it’s being used — or not — and creates a strategic roadmap for current and future needs.